Source: GUI Problembehebung

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Revision as of 10:35, 17 August 2018 by Sta (talk | contribs) (Created page with "Eintrag für das Arbeitsverzeichnis in <tt>sm java.policy</tt> fehlt:")
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Probleme mit dem Graphical User Interface (GUI)

GUI Server nicht erreichbar

Problem

  • SEP sesam kann nicht auf den GUI Server zugreifen.

Mögliche Ursachen

  • Die Netzwerkverbindung zu SEP sesam ist abgebrochen.
  • GUI-Server Prozess läuft nicht.

Lösung

  • Stellen Sie sicher, dass der Computer läuft.
  • Starten Sie den GUI-Server Prozess mit dem Befehl sm main reload rmi.

Verbindung zur Datenbank gescheitert

Problem

  • SEP sesam kann sich nicht mit der Datenbank verbinden.

Mögliche Ursachen

  • DB- oder RMI-Server laufen nicht.

Lösung

  • Führen Sie die Befehle sm main reload db oder sm main reload rmi aus, um die Server neu zu starten.

GUI startet nicht

Problem

  • Das Graphical User Interface (GUI) startet nicht.

Mögliche Ursachen

  • Probleme mit Java-Rechten.
  • Eintrag für den Computer in sm java.policy fehlt. Zum Beispiel:
// NET
permission java.net.SocketPermission "'mypcname:*"',
"'connect,accept,resolve"';

Lösung

After updating Java from v. 6 to v. 7, the SEP sesam Server does not start

Problem

  • The SEP sesam Server does not start after updating Java installation from major version 6 to version 7. This mostly concerns customers with SEP sesam installations on Windows based operating systems.

Mögliche Ursachen

  • The SEP sesam Server configuration file <sesam_install_dir>\var\ini\sm.ini includes a configuration section which initializes the path to the JRE virtual machine detected during installation of SEP sesam:
[JAVA]
java_exit_on_fail=no
java_interpreter=C:\Program Files\Java\jre6\bin\java 

After the update from JRE 6 to JRE 7, the configured path is not present on the system anymore.

Lösung

  • Edit the configuration file <sesam_install_dir>\var\ini\sm.ini.
  • Typically, the path is C:\Program Files\Java\jre7\bin\java.
  • Change the configuration file as follows:
[JAVA]
java_exit_on_fail=no
java_interpreter=C:\Program Files\Java\jre7\bin\java 

Once you modified the configuration file and saved the changes, you should be able to start SEP sesam service.

  • You should also check the JRE installation path, specified in the SEP sesam GUI properties in the Start menu and in the shortcut on desktop, as shown in the screenshot below.

Jreupdate.jpg

SEP sesam RMI (GUI) Server does not start up after update to Java 7 update 51

Problem

  • The SEP sesam GUI does not start after updating to Java version 7 update 51 (full version: 1.7.0_51-b13).

Mögliche Ursachen

Lösung

  • Open the file <SESAM_ROOT>/var/ini/sm_java.policy.
  • Go to section
 // NET
 permission java.net.SocketPermission "*:*", "connect,resolve";
 permission java.net.SocketPermission "*:11301", "connect,accept,resolve";
 permission java.net.SocketPermission "*:11401", "connect,accept,resolve";
 permission java.net.SocketPermission "*:21", "connect,accept,resolve";
  • Change the line
permission java.net.SocketPermission "*:11401", "connect,accept,resolve";

to

permission java.net.SocketPermission "*:11401", "connect,accept,resolve,listen";

Solution for new SEP sesam Server installations

  • Completely uninstall SEP sesam Server.
  • Completely uninstall Java JRE 7u51.
  • Download an older Java JRE version (for example, Java JRE 7u45) from the Java Download Archive.
  • Install an older Java JRE Version (for example: Java JRE 7u45).
  • Install SEP sesam Server.

Problem beim Lesen/Beschreiben des Arbeitsverzeichnisses

Problem

  • There is a problem with reading or writing to the working directory.

Mögliche Ursachen

  • Eintrag für das Arbeitsverzeichnis in sm java.policy fehlt:
Windows example
// FILE
permission java.io.FilePermission
"'D:nsesamnvarn-"', "'read,write"';
Linux/Unix/Tru64 example
// FILE
permission java.io.FilePermission
"'/sesam/var/-"', "'read,write"';

Lösung

Online guide not available

Problem

  • The online guide cannot be accessed.

Mögliche Ursachen

  • Adobe Acrobat Reader is not installed.
  • Adobe Acrobat Reader is installed but not configured in the GUI.
  • The PDF file is not configured in the GUI.

Lösung

Online help not available

Problem

  • The online help cannot be accessed.

Mögliche Ursachen

  • There is no browser installed on the system.
  • The browser is installed but not configured in the GUI.
  • The HTML help file is not configured in the GUI.

Lösung

  • Install a browser.
SEP Tip.png Hinweis
  • Access rights for missing computers can be entered on the server side java policy file by running sm_setup allow_gui {host} {user}.
  • It is not necessary to restart the GUI Server after making changes to the sm_java.policy. The refresh is explicitely allowed in sm_java.policy with entry permission java.security.SecurityPermission "getPolicy";.
  • The syntax for pathnames in the sm java.policy is platform dependent.
  • To test for problems with Java security, the line permission java.security.AllPermission; can be un-commented by remove leading '//'. This command removes the restriction to explicitly specified rights and switches it off . To avoid security holes, this line should be commented out after the test (i.e. add the prefix '//‘)!