4 4 3 Tigon:Self-Service Restore Assistant

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Copyright © SEP AG 1999-2020. All rights reserved.

Any form of reproduction of the contents or parts of this manual is allowed only with the express written permission from SEP AG. When compiling and designing user documentation SEP AG uses great diligence and attempts to deliver accurate and correct information. However, SEP AG cannot issue a guarantee for the contents of this manual.

Icon archived docs.png This is not the latest version of SEP sesam documentation and, as such, does not provide information on features introduced in the latest release. For more information on SEP sesam releases, see SEP sesam Release Versions. For the latest documentation, check SEP sesam Documentation.


As of v. 4.4.3. Tigon v.2, it is possible to restore save sets online with the Self-Service Restore Assistant. After authentication users are able to restore the data, if they belong to the user group restore. For details, see Configuring Database-Based Authentication.

Self-Service Restore Assistant provides the following features:

  • You can perform online restore of data from a client backup.
  • You can restore your data to the original or an alternative location.

Note that the Self-Service Restore Assistant currently supports only the restore of path backups. If a backup is encrypted and the password is not stored in the SEP sesam database, use GUI instead of web UI for the restore; SEP sesam does not yet provide an option to enter the encryption password online.

Accessing Self-Service Restore Assistant

You can access the restore assistant by typing the following information in the browser address bar:


Information sign.png Note
If you cannot access the online restore assistant, check if you have been granted appropriate permissions to perform an online restore. For details, see About Authentication and Authorization.

Performing online restore

The online restore procedure involves selecting the desired backup save sets, selecting restore type and restore target (the file system folder, for example), and other additional options.


  1. Open the restore assistant in the browser.
  2. From the Client window, select the client for the restore. You can filter clients by name, location or operating system. Click Next.
    Select client.jpg
  3. From the Content window (step 1), use the task selection to select a backup job. A backup task defines the source which was backed up from the client. If there are different tasks available for selection, make sure that you select the relevant one. Typically, a task called <task_name>_all ensures that (nearly) all data from the client is being backed up.
    Select task.jpg
  4. From the Content window (step 2), select the backup you want to restore. Use the calendar icon to specify a date range for the displayed backups. Days with non-existing backups are crossed out.
    Select backup.jpg
  5. From the Content window (step 3), select the files or directories you want to restore.
    Select files.jpg
  6. Set additional restore options in the Content window (step 4):
    • Choose between Restore to original path or Restore to custom path. If you select a custom path, enter its target path or browse for it.
    • Under the Execution options, select one of the following options:
      Create new version: Option will restore files under a new name.
      Overwrite existing files: If the data exists on the target server, it will be replaced by the restored version.
      Do not overwrite existing files: Files will be restored only if they are not already present on the target system.

    Click Next.
    Restore options.jpg

  7. In the last step review your pre-configured restore task and click Start restore.
    Restore finish.jpg
SEP Tip.png Tip
You can check the status of all restore jobs by clicking the Restores status icon (second icon in the upper right corner of the Restore Assistant). The results can be filtered by clients, or by message.

Restores status.jpg