Archive:Help 4.0

From SEPsesam
Icon archived docs.png THE CONTENT OF THIS PAGE IS OUTDATED
SEP AG has discontinued support for obsolete SEP sesam versions. Instructions are still available for these SEP sesam products, however, SEP AG accepts no responsibility or liability for any errors or inaccuracies in the instructions or for the incorrect operation of obsolete SEP sesam software. It is strongly recommended that you update your SEP sesam software to the latest version. For the latest version of SEP sesam documentation, see documentation home.
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Help

When clicking Online Manual SEP sesam tries to open the online version of the SEP sesam wiki homepage. For this the client has to be connected to the internet and a web browser has to be installed.

Under Online Support the user can get in contact with support via email, i.e. send selected listings and protocols. It's important that a valid email account is configured under Configuration->Support->E-Mail Settings which can be chosen in the dialog shown below.


Emailsenden 4.0 en.jpg


The selection of the listings and protocols is managed in a sub-dialog which appears by clicking the button Loggings.


ListingsProts 36en.jpg

Under License Info the local name of the computer and the TCP/IP adress are shown as determined by the licencing-module. This information is used to build a SEP sesam license. In addition, the expiration dates (timeout) with respect to license and upgrade validity and all licensed components are shown. Also the license info shows the amount of licensed components which are currently in use.


LizenzInfo en 3.8.jpg


About SEP sesam shows the core build and version numbers, ie. the GUI client, the GUI server and the SEP sesam kernel.


AboutSesam en 3.8.jpg